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The school provides instruction to all students in their chosen field of study. However, for a well-rounded education, this is notrestricted to what is provided within the confines of the classroom. Additional assistance and guidance are offered from the first day of class through the date of graduation. Each faculty member can also be contacted via their e-mail account. Response time for student request is within two business days. If the student needs help in understanding electronic platforms or utilizing the school's website, service is provided by the Help Desk by calling the toll free number or e-mailing. Student Services can be provided electronically, telephonically, or in person. Qualified personnel are provided by the school to meet your needs. Specifically, the school offers the following student services to all online students. |
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Technical Support Help DeskA student support help desk technician is a single point of contact for all technical problems. Students can call: 877-281-2121 with any technical problems in order to succeed in their courses. AdvisingStudent advising is a continuing service offered at no additional charge by the school. Academic, vocational, and personal guidance is available to all students during their attendance to the school. This process begins with the Admissions Representative advising a new student regarding the available programs of study. Academic, technical, and personal advising continues throughout the student's enrollment at the school. Finally, career advising and job placement assistance is available through the Career Services Department. Tutoring assistance is continuously available to all students requesting such aid. Regular class attendance is a prerequisite for such tutoring. Career ServicesOne of the most important services offered by the school is job placement assistance, which is available at no additional cost to students and graduates. While no school can guarantee a job after graduation, the school assists new graduates in securing positions to satisfy their dreams and aspirations. Students are taught, through a self-directed career search plan, the proper method of marketing their newly learned skills to a potential employer. This, in addition to personal interviews arranged between the student and potential employers, is responsible for the excellent results attained by our Career Services Department. The Career Services Coordinator is responsible for assisting all students in securing permanent career employment upon graduation. Students are instructed on resume writing, interviewing techniques, personal appearance and proper attire, and the importance of the first contact with a company. The school reserves the right to withhold career assistance from students not meeting their financial obligations to the school. |
Student Success CenterThe Student Success Center (SSC) is the virtual home of all student services offered at Centura College. The mission of the SSC is to create a virtual student centered environment that facilitates peer interaction and easy access to resources. Current services offered include around-the-clock access to information and resources for tutoring services, student advising, career advising and peer mentoring. Supported and monitored by student advisors, the SSC allows students to request assistance and to browse virtual presentations and online resources at their convenience. In addition to having online access to our support services, the SSC gives students the opportunity to interact with their peers through student clubs, message boards and chat rooms. Students may also view virtual presentations on co-curricular and extracurricular topics to enhance their learning experience. Students should contact their Advisor or Program Coordinator for more information about the SSC and its resources. TutoringTutoring is available in each class. To request tutoring in any class, e-mail or call your Academic Coordinator. He or she will arrange the tutoring that will take place. Virtual LibraryThe Library and Information Resources Network (LIRN) provides access to approximately 4,300 journals, newspapers, and other reference resources. LIRN includes two primary databases. The first is the Electric Library. The database covers a broad range of academic disciplines and general topics. The database provides fulltext records for all items. It includes 600 full-text periodicals along with a large selection of newspaper article transcripts, thousands of television and radio transcripts, books, maps and pictures. The other database is the InfoTrac searchbank which provides indexing and full text articles for over one thousand journals, magazines, and newspapers. The e-Global Library includes: online tutorials (e.g. Libraries 101, Research 101, and Internet 101); Research guides on more than 65 academic and business topics with resources with approximately 2,500 Internet sites selected, evaluated, and annotated by librarians with subject expertise; and career development resources. Legal students have access to WestLaw Online. |